Quick Guide to Most FAQ'S
This is just a few of our most frequently asked questions. If you do not find what you are looking for please do not hesitate to contact us.
Q
Shipping
A
All orders placed within the continental USA are shipped USPS first class mail (now called ground advantage) and come with USPS tracking number.
Q
Shipping outside of the USA
A
Unfortuntely we are currently only shipping order within the continental USA.
Q
Where’s my order?
A
All orders are ship USPS first class mail (now called GROUND ADVANTAGE) with tracking number. Tracking number can be found on the email that was sent to you when your order was shipped. If for any reason you have trouble finding this information please reach out to us via email and we will be more than happy to help you.
Q
Care Instructions
A
It is always recommended to wash your hands with soap and water before touching any of your piercing or piercing jewelry to prevent any irritations or infections. Always clean and dry piercing jewelry before and after wearing.
Care Instructions for Jewelry:
To extend the life of your jewelry it is always best to keep jewelry clean and dry and avoid contact with body lotions, tanning lotions, salt or heavily chlorinated city water. It is always recommended to remove jewelry before exercising, bathing or swimming.
Q
What size do I need? Will this piece of jewelry work for my piercing?
A
If you are unsure what size of jewelry you need, PLEASE do not guess it is always best to see a professional piercer or measure your existing jewelry there are many helpful guides online for measuring your existing jewelry. Please be sure you are purchasing the correct size needed for your piercing, we are not responsible for your size selction.
Q
How do I use a CBR captive bead ring?
A
CBR – Captive bead rings use pressure to hold the bead in place; there are no threads or screws to hold the beads in place. The bead can be removed by holding the ring in one hand and popping the bead out with your other hand. To secure the bead back in place you simply put the dent from one side of the bead against the end of the ring and popping the bead back into place.
You can find numerous videos on the internet visually demonstrating how a CBR- captive bead ring works.